Site rules for park home sites
How site rules are changed or created
There is a strict consultation process that site owners must follow if they want to make, change (vary) or remove (delete) a site rule.
Always check that the process and deadlines have been followed correctly. If they’re not, it’s one reason you can appeal to the tribunal. The proposed rules cannot be enforced until the tribunal resolves the issue.
Deadlines in the consultation process
Deadlines in the process run from the date a formal notice is treated as being served. This is called the date of service.
| How the notice is delivered | Date of service |
|---|---|
| By post | 2 days after delivery |
| By hand before 4.30pm | The same day |
| By hand after 4.30pm | The next day |
Emailing a formal notice
Formal notices can be emailed, but only as an additional copy and not instead of by post or by hand.
Step 1: tell you about the rule
The site owner must send you a proposal notice. They must also send this to the residents’ association if that association has been formally recognised.
They can display the notice on the site as well but not instead of sending it to you.
The proposal notice must clearly state:
- all the proposed new rules or changes
- the reasons for them
- how to send your comments and the deadline for doing so
They should use the proposal notice form or similar:
Step 2: give you time to comment
You must be given at least 28 days from the proposal notice’s date of service to send your comments.
Your comments can explain whether you agree or disagree with the proposed rule, and why.
If you have a qualifying residents’ association, it’s a good idea if they coordinate all the comments. You can still send your own if you want.
Step 3: the site owner’s response
The site owner must consider all comments and send you their formal consultation response within 21 days of the consultation end date.
You must be sent this even if no one took part in the consultation.
Their response must:
- summarise the comments they received
- confirm their decision and reasons
- confirm what amendments (if any) have been made following the consultation
- include an updated set of rules (if applicable)
- explain your right to appeal to the tribunal
They should use the consultation response form or similar:
Step 4: rules sent to your local council
The site owner must send the updated set of rules to your local council.
This is known as depositing the rules. The site owner must do this between 28 and 42 days after the consultation response date of service.
All councils must keep a public register of site rules. They do not check them or decide if they are acceptable.
Exception
If you appeal to a tribunal, the site owner cannot deposit the rules until the appeal has been dealt with.
Step 5: rule comes into effect
Unless someone appeals, you must be sent a notification of deposit.
This will confirm when the rules come into effect. This must be at least 21 days from the notice of deposit date of service.
They should use the notification of deposit form or similar:
- Last updated:
- 16 June 2026
- Next review:
- 16 June 2028
Related content
Implied terms explained, including your rights and the site owner’s duties
Advice guideSteps to take if you have problems with another resident, such as breaking site rules
Advice guideHow to check the site licence and the standards the site owner must meet
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