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Getting help with park home costs

If you live in a park home and you’re on a low income, you may be eligible for benefits and other support to help with living costs, such as pitch fees and heating bills. There are organisations that can help you understand what you’re entitled to and how to apply.

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Many people miss out on financial help they could get, so it’s worth checking what you’re entitled to.

Check what benefits you can get

You can use a free benefits calculator to check what you’re eligible for and how much you might get:

There are benefits that can help with housing costs including your pitch fee. For example if you’re of working age, you might get the housing element of Universal Credit. If you’re of pension age, you may be able to claim Housing Benefit.

Find out more:

Speak to someone about your benefits

Citizens Advice

Citizens Advice can give free advice about benefits, money and debt. You can chat online, use the helpline or speak to someone at your local Citizens Advice.

Contact Citizens Advice

Age UK

Age UK has a free advice line for older people. Call 0800 678 1602, 8am to 7pm every day.

About the Age UK advice line

Help with utility costs

You may be able to claim a one-off payment to help with your winter electricity bills - the Park Homes Warm Homes Discount.

Depending on your age and what benefits you get, you might also be eligible for:

Help with energy efficiency

There are government-funded schemes that could help with energy efficiency improvements for your park home, such as insulation or more efficient heating. Speak to your energy supplier or site owner to find out about these.

Find out more from Citizens Advice about help with energy bills

Help with the cost of living

If you cannot pay for essentials such as food and bills you may be able to get help from the Crisis and Resilience Fund in England, or the Discretionary Assistance Fund in Wales. These funds are run by your local council.

Find out more about help with the cost of living from GOV.UK

Help with adaptations to your park home

You may be able to get a Disabled Facilities Grant from your council if you have a disability and need to make changes to your park home, such as fitting ramps or adapting a bathroom.

Find out more about Disabled Facilities Grants on GOV.UK

You can also ask your council for a health and social care needs assessment to look at what help you need. It’s free and anyone can ask for one.

Apply for a needs assessment by social services on GOV.UK

Help if you’re struggling to pay bills

Important

It’s important to get help and advice if you’re having difficulty paying your pitch fee.

If you do not pay, you will be breaking the terms of your pitch agreement. The site owner may be able to take action to recover the debt.

Last updated:
16 June 2026
Next review:
16 June 2028
Park Homes Warm Home Discount

Check if you're eligible for a payment to help towards your electricity bills

Advice guide
Pitch fees for park homes

What a pitch fee is, the pitch fee review process and what to do if you disagree with an increase

Advice guide
Utility charges for park homes

How you pay for utilities and what to do if you think your charges are unfair

Advice guide