Insight report: Sale blocking on park home sites
LEASE service update: October
Lease enquiry density across the UK (FY 2025)
Our service demonstrates extensive national reach, with a strong footprint covering the length and breadth of England and Wales. For the current FY we have received an exceptional concentration of enquiries originating from London, the South East, and major hubs in the North West.
Q2 volume breakdown
- Written enquiries: 1,616
- Phone enquiries: 3,134
- Customers: 4,298
In Q2, we served a total of 4,298 customers, driven by strong inbound communication. Phone enquiries were the dominant contact method at 3,134, nearly double the volume of written enquiries (1,616).
Key drivers of customer contact: Q2
Park homes: key topics
For the current FY, we have identified that the primary concerns of Park Homes enquiries are financial and transactional. Pitch fees (14%) is the top issue, followed closely by Disrepair (13%) and Utilities (12%).
Contacting LEASE
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References
Age UK (2015) Improving later life. Vulnerability and resilience in older people
Communities and Local Government Committee (2012) Supplementary written evidence from Consumer Focus
Communities and Local Government Committee (2012) Written submission from the Park Homes Legislation Action Group Scotland (PHLAGS)
Department for Levelling up, Housing & Communities (2022) The impact of a change in the maximum park home sale commission
Department for Communities and Local Government (2012) Government Response to the House of Commons Communities and Local Government Committee’s First Report of Session 2012-13
Department for Communities and Local Government (2017) Review of Park Homes Legislation
Independent Park Home Advisory Service (2024) Park life
Independent Park Home Advisory Service (2025) Park life
Leasehold Advisory Service (2025) Protection against harassment under the Mobile homes Act
Leasehold Advisory Service (2025) Selling a park home
Ministry of Housing, Communities and Local Government (2017) Review of Park Homes Legislation Call for evidence – Part 1
Ministry of Housing, Communities and Local Government (2018) Review of park homes legislation: call for evidence – part 2
National Assembly for Wales (2019) Park Homes in Wales: Research Briefing
National Association for Park Home Owners (2025) Park Home Advice
Park Home Owners Justice Campaign (2025) Park Home Owner JUSTICE campaign
Parliament (2012) Park Homes – Communities and Local Government Committee
- Last updated:
- 23 November 2025
- Next review:
- 22 May 2026