Template letter to site owner: explanation of utility charges
About this template
You can use this template to ask your site owner to explain how your utility charges are calculated, for example if a bill seems too high.
You should not rely on this template as an alternative to legal advice. If you have any questions about legal issues we recommend getting advice from a qualified professional. By using this template you accept our terms and conditions.
To use this template:
- copy the text on this page or download the Word document
- replace the text in square brackets with your details
- choose the text that applies to you
Template letter
[Your name]
[Your address]
[Site owner’s name]
[Site owner’s address]
[Date]
Dear [site owner’s name],
Re: Request for documentary evidence – utility charges
I write under the implied terms in Chapter 2 of Part 1 of Schedule 1 to the Mobile Homes Act 1983 (as amended), in particular paragraph 22(b).
Please provide (free of charge) documentary evidence in support and explanation of the utility charges payable by me, including:
- how the charges for [gas/electricity/water/sewerage/LPG – specify] are calculated
- copies of relevant supplier invoices, bills, or statements
- details of any unit rates, standing charges, resale margins or administration fees applied
- the method of apportionment between pitches (if applicable)
- any contracts or agreements with utility providers relevant to these charges
Please provide this information within [give a reasonable period e.g. 14 to 21 days].
Yours sincerely,
[Your name]
[Sign]
- Last updated:
- 16 June 2026
- Next review:
- 16 June 2028
Related content
How you pay for utilities and what to do if you think your charges are unfair
Advice guideSteps to resolve disputes with the site owner informally or through formal action
Advice guide